Privacy Policy

Einlogica ("we," "our," or "us") operates the HDD Report Builder mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not use the App.

1.1 Personal Information

When you register and use our App, we may collect the following personal information:

• Account Information: Email address, name, phone number, vendor name
• Authentication Data: Password (encrypted), authentication tokens from Google/Apple
• Profile Information: Profile picture (if provided), display name
• Payment Information: Transaction IDs, payment status, recharge history (payment details are processed securely by Razorpay)

1.2 Project and Work Data

• Project names, descriptions, and metadata
• HDD drilling measurements and readings
• Photos of entry and exit points
• Location data (latitude/longitude coordinates for project sites)
• Road center polylines and trajectory data
• Vendor and engineer information
• Contact numbers and project details

1.3 Usage Information

• App usage statistics and analytics
• Export transactions (PDF, KML file exports)
• Feature usage patterns
• Error logs and crash reports

1.4 Device Information

• Device type and model
• Operating system version
• App version
• Device identifiers
• IP address

1.5 Location Data

• GPS coordinates for project locations
• Map markers and route data
• Location is only collected when you actively use mapping features

1.6 Camera and Storage

• Photos taken within the app for project documentation
• Access to device storage for saving and exporting reports

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve the App's functionality
• Account Management: To create and manage your user account
• Authentication: To verify your identity and secure your account
• Data Storage: To store your projects, readings, and reports securely in the cloud
• Payment Processing: To process recharges and track export transactions
• Report Generation: To create PDF and KML reports with your project data
• Customer Support: To respond to your inquiries and provide technical support
• App Improvements: To analyze usage patterns and enhance user experience
• Communications: To send important updates about your account or the App
• Security: To detect and prevent fraud, abuse, and security incidents
• Legal Compliance: To comply with applicable laws and regulations

We use the following third-party services that may collect information:

Each of these services has its own privacy policy governing the use of your information:

• Firebase/Google: https://firebase.google.com/support/privacy
• Google Maps: https://policies.google.com/privacy
• Razorpay: https://razorpay.com/privacy/
• Apple: https://www.apple.com/legal/privacy/

4.1 Data Storage

• Your data is stored securely on Google Cloud Platform through Firebase services
• Data is encrypted in transit using SSL/TLS
• Data is encrypted at rest on Firebase servers
• Local data is stored securely on your device using SQLite database

4.2 Security Measures

• Secure authentication using Firebase Authentication
• Encrypted password storage (never stored in plain text)
• Role-based access control to ensure users can only access their own data
• Regular security updates and patches
• Secure API communications

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

5.1 With Your Consent

We may share your information when you give us explicit permission to do so.

5.2 Service Providers

We share data with trusted third-party service providers who assist us in operating the App (Firebase, Google Maps, Razorpay). These providers are contractually obligated to protect your data.

5.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to:

• Comply with legal processes
• Enforce our Terms of Service
• Protect our rights, property, or safety
• Protect users' safety or the public
• Prevent fraud or security issues

5.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We retain your information for as long as necessary to:

• Provide you with the App's services
• Maintain your account
• Comply with legal obligations
• Resolve disputes and enforce agreements

Account Data: Retained as long as your account is active
Transaction Records: Retained for 7 years for accounting and legal purposes
Project Data: Retained until you delete the project or your account
Usage Logs: Retained for up to 2 years for analytics and security purposes

After account deletion, your personal data will be permanently deleted within 30 days, except where retention is required by law.

You have the following rights regarding your personal information:

7.1 Access and Portability

• Request a copy of your personal data
• Export your project data in PDF or KML format

7.2 Correction

• Update your profile information in the App settings
• Correct inaccurate personal information

7.3 Deletion

• Delete individual projects or readings
• Request account deletion (deletes all associated data)
• Contact us to request data deletion

7.4 Opt-Out

• Disable location services in your device settings
• Opt out of analytics through app settings
• Unsubscribe from promotional emails

7.5 Data Portability

You can export your project data at any time using the App's export features.

The App is not intended for use by children under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will delete it immediately.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Your information may be transferred to and maintained on servers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ.

By using the App, you consent to the transfer of your information to India and other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request information about data collection and use
• Right to Delete: Request deletion of personal information
• Right to Opt-Out: Opt out of sale of personal information (we do not sell data)
• Right to Non-Discrimination: Equal service regardless of privacy choices

To exercise these rights, contact us using the information provided below.

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right to Access: Request copies of your personal data
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of processing
• Right to Data Portability: Transfer your data to another service
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights or lodge a complaint with a supervisory authority, contact us.

The App may use cookies and similar tracking technologies to:

• Maintain your session and keep you logged in
• Remember your preferences
• Analyze app usage and performance
• Provide personalized experience

You can control cookies through your device settings, but disabling them may affect app functionality.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy in the App
• Sending an email notification
• Displaying an in-app notification

The "Last Updated" date at the top of this policy indicates when it was last revised. Your continued use of the App after changes constitutes acceptance of the updated policy.

By using the HDD Report Builder app, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.